Lionel Service News

We will start writing RAs on August 1st 2019!


Lionel Service Move News

We will start writing RAs on August 1st! 

July 31, 2019


Dear Valued Lionel Customers and Enthusiasts.                                                                  

We are pleased to announce that we have mostly set up our service area and are ready to start accepting warranty repairs. We will start writing Return Authorizations on August 1st.

To set up a Return Authorization please call the customer service line at 586-949-4100 ext. 2

On behalf of Lionel and all our team I want to thank everyone for your patience and understanding. Photos of our new area will be released as soon as possible so you can see what our new facility looks like.

If you have any questions please email

Thank you,


Dean J. Brasseur

Director Of Customer Service