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Lionel Customer Service Update May 24, 2011


May 2011 Update from Customer Service

As the summer is fast approaching and warmer weather pulls many of us away from our trains we want to let everyone know what is happening inside Lionel service.

During this time of the year we are hard at work compiling part lists, exploded view photos and individual part photos for several of our older production items as well as keeping current on new production items. If you have reviewed the replacement parts section of the website and have not located a particular model you can rest assured it is because we just have not gotten to it yet! The summer months is our opportunity to compile these lists, peform the required research (so we do not duplicate part numbers or over look existing parts!) and compile the most accurate part list available today, all within your reach 24/7/365 online.

Some of the most recent additions to the Replacement Parts section include ALL the scale F-3's and F-7's (from the most recent production all the way back to 2003!) American Flyer Mikado's, Pacific's and Northern's. O gauge Berkshire Juniors and Mikado Juniors have been recently completed too. The American Flyer Docksider 0-6-0's will be coming soon as will the new 4-4-2's and 0-8-0's with Legacy and conventional electronics.

We hope our "Replacement Parts" section of the website becomes a valuable tool for you to obtain parts required to keep your stable of Lionel Workhorses in tip top shape!

More to come.......................

Your Lionel Customer Service Team