Lionel Service News

News Archive

Year 2011 Releases

Lionel Customer Service Update May 24, 2011 - New!


May 2011 Update from Customer Service As the summer is fast approaching and warmer weather pulls many of us away from our trains we want to let everyone know what is happening inside Lionel service. During this time of the year we are hard at ...

Lionel Customer Service is having an Open House! - New!


Lionel Customer Service, in Canfield, OH, will be hosting an open house on Tuesday August 16th, 2011 for customers, dealers and service stations. Open house hours are 9am to 4pm EDT. Visitors will have the opportunity to see all the improvements we ...

Lionel Customer Service Open House was a SUCCESS! - New!


The Lionel Customer Service Open House, held in Canfield, OH on August 16th was a huge success! Over 450 folks attended the open house. They were able to tour the facility, meet and talk with the staff, see, first hand, our 10' x 36' test layout, te ...

LEGACY & Conventional K-4 Pacific's Manual addendum - New!


It has come to our attention that the new K-4 Pacifics recently released from Lionel are missing instructions in the manual on how to add smoke fluid to the auxiliary smoke unit for the smoking whistle. We have responded in a timely manner to get thi ...